Fake COD orders and repeat cancellers destroy margin faster than ad CPM spikes. Order risk scoring automates the gut-check your CS team does when a weird phone or address appears.
What is an order risk score?
Direct answer
A 0–100 score assigned at checkout from signals like valid 01XXXXXXXXX phone, prior cancellations, blacklist status, order time, and address patterns — mapped to low/medium/high risk bands.
How operators use risk scores
Direct answer
Low-risk orders can auto-confirm after a delay; high-risk orders get manual call-before-ship; blacklisted phones block checkout — reducing wasted courier trips.
Related
